Oh boy!, issue 51 discontinued?

I hope the people who have just signed up as this is going live as a full kit realise this!

I have been trying to get some back issues from my newsagent to replace ones where I painted the first leg. Now that the full kits are being reviewed on Youtube, the old issues I want are becoming easier to get hold of, because DeAgostini are having to make sure they have enough issues to cover the orders of full kits.

If anything, Issue 1, and issue 51 will be getting less rare/hard to get rather than more so.

Hence why I was rolling on the floor, laughing.

The idea that any partwork would discontinue a single issue is ridiculous, so I ridiculed the person on Ebay who postulated the idea.

By the way,if you are interested in this, you ought to know that it's not true. If you're not interested, why are you looking at an Ebay auction of [presumably] SOME of the parts?

Sabreman, can you please PM me the link to that auction. I want to make sure he has been put straight. Maybe even report him - for all the good that'll do. All he has to say is "I only said that was what I believed." and they probably won't do anything about it, but if someone corrects him, and he continues to push this tripe, we all stand a better change of getting the auction cancelled - or at least making others aware that this is not the case and the parts are still relatively easy to get.

My big problem is that it wouldn't be very hard for DeAgostini to reserve stock for subscription buyers before sending issues out to retail: since I started my subscription, I've had nine issues delayed and of those, only two have actually come in since. One of which they refused to accept was in stock until I showed them the listing on their webstore :-(

I'm not sure when it was released first - I first heard about it, and subscribed, in April 2017.

It can't be easy, tracking hundreds of subscribers who all want every issue of a magazine. But if we can put a man on the moon, surely it can't be beyond the wit of man to manage this?

Even if DeAgostini noted that since April 2017, they needed to keep one copy of every issue back for me, it would make far more sense than whatever they're doing now.

Worst of all is that Facebook and Twitter groups are constantly full of people bemoaning exactly the same problem with every DeAgostini partwork, it's like they're unable to learn any lessons or change in any way.

I just received another response from customer service about the month 9 order. They say its in stock but due to a delay at the warehouse it may take 1-2 weeks to ship it. This was the exact same response I got when I emailed them 2 weeks ago. Today marks one month since I was charged for the order.

Reading all these replies since I posted myself about the bad customer service and my ongoing missing issues. I've complained and phoned just about every month now and I get the same replies and excuses the subscribers on here get.
I've stopped building as I've not got issues from the "40's" numbers to go on. I've complained and threatened to take matters further or demand a full refund, nothing seems to matter. I've been billed for issues I've not received and stated QUITE CORRECTLY that 'how am I to tell when or IF I get those missing issues that the build is correct or working properly? What happens if I have to wait UNTIL THE END OF THE ISSUES to get my missing AND PAID FOR parts of it doesn't work???
This is disgusting. The amount we're spending on this and we can even get what we've paid for months ago.
Feel very used and sad about this.

Hi Niall. I have sent you a PM.

Niall, I too subscribed a bit late, and I've had several missing issues along the way.

Only twice out of 9 separate missing issues did I get charged for the issue and then not receive it in the bundle; both times it lasted for about five or six months until I complained heavily enough to CS about it, and pointed out in each case that the issue was marked as In Stock in their shop, and then they got them out to me.

The other issues are now all caught up to #72 after last month's delivery included #49 and #61, and the next delivery has been marked as containing the next four in order (taking me up to #76), so I'm fairly confident that in time, you will get the issues, but you do need to keep an eye on the shop and complain every now and then if they've charged you.

Incidentally, under UK law, it is actually illegal to get charged for something that isn't ready to send out, but few people are aware of that and fewer have ever used it in a legal case. Credit/Debit card companies can get very sniffy about people doing that.

@Tomick - Thank you very much for your help

@Wetsparks - Yes I saw the ad on eBay, bargain, wonder if I could sell mine at a similar price, "excellent condition just a few bits missing"