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only1ianuk
#1 Posted : 18 February 2015 16:47:46

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Hi,

Has anyone yet received a replacement pack 9 magazine as i've just called customer service to try and get hold of the magazine and they've told me i need to send the parts in before they will send me the magazine. I've also got a damaged magazine for pack 11 and they've requested all the parts again even though i have pointed out all the parts are now fixed together. Anyone else had this issue?

Thanks
Ian
Tomick
#2 Posted : 18 February 2015 17:41:06

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If you email modelspace@deagostini.co.uk

They will send what you need without the need to return any parts BigGrin

only1ianuk
#3 Posted : 18 February 2015 22:22:52

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Tomick wrote:
If you email modelspace@deagostini.co.uk

They will send what you need without the need to return any parts BigGrin



Brilliant as ever Tomick!
Thanks
Ian
Steve279021
#4 Posted : 19 February 2015 09:02:36

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You're not having much luck with your mags are you!
Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029

Dodge charger build complete
https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
only1ianuk
#5 Posted : 19 February 2015 14:09:20

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Steve279021 wrote:
You're not having much luck with your mags are you!

Doesn't seem like it. Least the parts are turning up ok and on time
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