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 Rank: Pro   Groups: Registered
Joined: 18/04/2016 Posts: 134 Points: 402 Location: Durban, South Africa
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Need a little help here...I subscribed to HMS Surprise 14 Parts in March 2016 which means I should have received every thing by May this year but I'm still awaiting confirmation of parts 24-28. I have sent messages to ask about the outstanding deliveries only to be told they will be sent when they receive stock...I have a lot of time and effort invested in this model and would really appreciate a meaningful answer as to when I might receive these outstanding parts... Regards, BarryM There's no time like the present.....
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Send me a PM with your subscription and name/address detail and I’ll get this looked into for you.
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 Rank: Pro   Groups: Registered
Joined: 18/04/2016 Posts: 134 Points: 402 Location: Durban, South Africa
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 Rank: Pro   Groups: Registered
Joined: 29/03/2012 Posts: 108 Points: 327 Location: Gosport
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Sorry to here your parts are still not with you yet. I know how you feel. I've misplaced the photo etch parts with mine! somewhere safe most probably, that I won't find until I've bought replacement parts!! ________________________________________________________________________________________ Built Mare Nostrum Google Photo AlbumMatelot (ˈmætləʊ) , Matlo or Matlow noun (Nautical Terms) slang chiefly Brit - a sailor
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 Rank: Pro   Groups: Registered
Joined: 18/04/2016 Posts: 134 Points: 402 Location: Durban, South Africa
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I received parts 24 & 25 in December last year but still have not heard any news about 26,27 & 28 ?????? I have sent emails to "Jacklin" our local distributor in South Africa and "Model Space UK" with no reply from either.......... Still awaiting a reply to this???? I have sent several emails regarding outstanding parts 26,27 &28 for HMS Surprise....my latest email (see below) which was sent to service@jacklin.co.za has remained unanswered, can you please look into this problem for me???? I subscribed to the 14 part HMS Surprise in April 2016 and have a lot of time invested in this model, however after numerous emails I still have not received parts 26,27 & 28 can you please confirm when delivery will be...Please treat this matter as urgent....... Regards, Barry Mann There's no time like the present.....
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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BarryM wrote:I received parts 24 & 25 in December last year but still have not heard any news about 26,27 & 28 ?????? I have sent emails to "Jacklin" our local distributor in South Africa and "Model Space UK" with no reply from either.......... Still awaiting a reply to this???? I have sent several emails regarding outstanding parts 26,27 &28 for HMS Surprise....my latest email (see below) which was sent to service@jacklin.co.za has remained unanswered, can you please look into this problem for me???? I subscribed to the 14 part HMS Surprise in April 2016 and have a lot of time invested in this model, however after numerous emails I still have not received parts 26,27 & 28 can you please confirm when delivery will be...Please treat this matter as urgent....... Regards, Barry Mann Can you PM your name/address details to me along with your subscription ref number and I'll get this investigated for you.
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 Rank: Pro   Groups: Registered
Joined: 29/03/2012 Posts: 108 Points: 327 Location: Gosport
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Hope you get the rest of the packs soon Barry, and hope you are feeling a lot better, been missing your progress on here! ________________________________________________________________________________________ Built Mare Nostrum Google Photo AlbumMatelot (ˈmætləʊ) , Matlo or Matlow noun (Nautical Terms) slang chiefly Brit - a sailor
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 Rank: Pro   Groups: Registered
Joined: 18/04/2016 Posts: 134 Points: 402 Location: Durban, South Africa
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Hi Matelot...Not been a good year...heart attack, pneumonia then a stomach infection....  ...received Part 26 the other day, just 27 & 28 now. Hope to get back into building again shortly... Regards, Barry There's no time like the present.....
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