|
|
 Rank: Beginner Level 3 Groups: Registered
Joined: 17/03/2010 Posts: 23 Points: 39 Location: South Shields
|
My first box of parts arrived today. The majority of the wood components and metal castings seem very good quality, but the bottom part of hull frame 7 was warped and de-laminating. I now have to decide whether to go to the trouble of requesting a replacement from Customer Services, or to try a repair. Has anyone else had problems with poor quality wood?
|
|
|
|
|
Hi Dave, personally I would give CS a call and request a replacement stage 3. Would be better to give them a call rather than email, that way you will get a quicker response. Ensure you have your subscriber number to hand when calling...
On another note, if you resize you pics to 650 x 480 pixels before uploading to the forum then they'll show on your post rather than have members downloading to view..
Regards
Alan
|
|
|
 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,051 Points: -13,308
|
Suspect it’s just a rogue part as we’ve not had any other such reports. All parts are covered by a free replacement guarantee if faulty.
Would be good to see your build when you get started 
|
|
|
|
Guest
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
US
