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 Rank: Pro  Groups: Registered
Joined: 07/01/2011 Posts: 399 Points: 1,212 Location: Penhill Estate, Western Cape, ZA
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Hi, Has anyone who subscribes received the gun-port framing planks in issue 35? All the planks I received seem to be the thicker 'hull-planking' planks [Edit 2011/07/11 13h21]: Corrected the issue nr.
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Rank: Pro Groups: Registered
Joined: 15/09/2010 Posts: 175 Points: 517 Location: Durban RSA
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Hi StefanDV
I received my lot of mag including 34 last week I also did not get the gun port planks. Spoke to CS who has arranged for another copy to be send to me. I stressed at least 3 time that the planks I was missing were 8 off 1,5x4x300mm.
I am waiting to see what happens.
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Rank: Pro Groups: Registered
Joined: 07/01/2011 Posts: 399 Points: 1,212 Location: Penhill Estate, Western Cape, ZA
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It is issue 35, we're supposed to receive the last couple of framing planks  Why can't they just get it right. I'm going to call them and say I need another issue 34, hopefully they can get that right!
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Rank: Pro  Groups: Registered
Joined: 08/09/2010 Posts: 102 Points: 318 Location: Durban, South Africa
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occasionally there is a mix up with parts, but if you call them and let them know, they post you a new one almost immediately. I had 2 part 30, and they sent me a new issue right away, no problem. So far, I have been happy with the customer service, as it is generally better than most we have to deal with over here. Part time modeller, full time biker
Built: Pinta
Belle Poule (plastic)
Endeavour
Scratch build of Pirate ship "Neptune" (Based on cutter "HMS Aldebaran"
Current builds: Victory
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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There appears to be confusion as to which issue contains what, and what should be used for what....
Issue 34 contains eleven 1.5x4mm planks; the 'Where parts fit' info clearly says that the 11 planks are enough to complete the entry ports on both sides and all the gun ports on the starboard side.
Issue 35 contains a further eight 1.5x4mm planks to complete the portside and stern portholes.
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Rank: Pro Groups: Registered
Joined: 07/01/2011 Posts: 399 Points: 1,212 Location: Penhill Estate, Western Cape, ZA
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Thanks Tomick, Thanks for your reply, you are 100% correct. My problem is that the parts accompanying issue 35 does not contain any 1.5x4mm planks. Phoned Customer services just now and they'll send a replacement issue  , but only in 21 days time 
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 Rank: Semi-Pro Level 1  Groups: Registered
Joined: 18/12/2010 Posts: 59 Points: 177 Location: Pretoria (SA)
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Hi guys. No complains from my side, I receive all my parts from day 1. Sorry about your shortfall, I can say in the past post office lost my magazines, I reported it to CS and with no tantrums CS replaced them. 10/10 for Jacklin. Albatross, build in 1982 from plans.
Hms Bounty, build in 1987 from plans.
Duyfken,build in 1991 from plans
Oosterland, build in 1998 from plans
2010 Hms Victory kit from Deagostini
In the meantime.
2011 Building MFV 1963 fishing trawler from plan.
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 Rank: Master     Groups: Registered
Joined: 30/03/2011 Posts: 1,344 Points: 4,079 Location: Bryanston, Johannesburg. RSA
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Hi Guys I think you need to check issue 35. I had problems with issue 27 and CS re-issued 27, still wrong, so made a plan with spares that I had. Issue 35 does not have the spare 8 x 1.5mm x 4mm to do the frames for the gunports??, so will have to contact CS again. They are very helpful and prompt, but it appears they don't check the parts list before distribution. Holding thumbs they get it right. Rgds, Hans
"It's okay to make mistakes. mistakes are our teachers - they help us to to learn, even if it is painfully"
Current Build:
Endeavour Cross section,D51
Completed: HMS Victory
Under the bench: Endeavour x 2,Sovereign of the Seas, Akagi and The Black Pearl!HMS Victory Cross Section
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Rank: Pro Groups: Registered
Joined: 07/01/2011 Posts: 399 Points: 1,212 Location: Penhill Estate, Western Cape, ZA
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Except for this one, I also did not receive the correct part 31 (issue 14 I think) they sent me 4 replacement copies - all wrong, so I had to make the part myself. Same with the thicker planks which goes on top of the 2nd deck support, didn't even bother contacting them. Let's see what transpires
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Rank: Pro Groups: Registered
Joined: 15/09/2010 Posts: 175 Points: 517 Location: Durban RSA
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Hi All
I received my replacement issue 35 today. Still no 1,5 x 4mm planks. I have asked CS to send me a copy of issue 34 which has the correct planks and they agreed. All I have to do is wait another 2 to 3 weeks.
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Rank: Pro Groups: Registered
Joined: 07/01/2011 Posts: 399 Points: 1,212 Location: Penhill Estate, Western Cape, ZA
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 Sorry to hear that. Not wanting to go through that I ordered a replacement copy of issue 34. Was dispatched on the 18th so hopefully not much longer.
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