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Rank: Newbie Groups: Registered
Joined: 01/01/2018 Posts: 2 Points: 6 Location: Springfield, Missouri, USA
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I have been waiting since January for my paint of the Sovereign of the Seas. This is unacceptable. They say that it is back ordered, but over 3 months is a bit much. The company must be having problems to have such poor customer service.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,051 Points: -13,308
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It’s a manufacture matter, we can’t have in stock what we have not been shipped.
You can obtain the exact same paint set from this UK supplier, scroll down the list to Sovereign of the Seas.. https://www.cornwallmode...miralty_paint_sets.html
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Rank: Newbie Groups: Registered
Joined: 01/01/2018 Posts: 2 Points: 6 Location: Springfield, Missouri, USA
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Do you know when they might be getting it in. If it will be awhile then refund my my money to my credit card and then I will order from this other company that you suggested. Thanks for the info.
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Rank: Master Groups: Registered
Joined: 07/07/2015 Posts: 1,292 Points: 3,928 Location: Allentown PA
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tebe48 wrote:Do you know when they might be getting it in. If it will be awhile then refund my my money to my credit card and then I will order from this other company that you suggested. Thanks for the info. I sent you a PM. Respond and I will see if I can get a time frame. However if it’s going to be longer then you are willing to wait you will have to contact customer service yourself for any kind of refund. DeAgostini kit builds:
Millennium Falcon: 18% Complete Shelby GT-500: 28% Complete Thunderbird 2: 13.75% Complete
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