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casbar
#1 Posted : 14 September 2018 20:42:41

Rank: Newbie

Groups: Registered

Joined: 02/09/2015
Posts: 3
Points: -1
Location: Sacramento
Hello,

I have recently changed residence and I cannot find my Robi power cord. I have looked everywhere. How can I obtain another?

Thank you,

Casey
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arpurchase
#2 Posted : 14 September 2018 20:49:17

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 27/09/2011
Posts: 15,196
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Location: Dudley
Contact C/S with the issue number the power cord was supplied in to order a replacement. You may be charged for this replacement item.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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casbar
#3 Posted : 21 September 2018 18:55:51

Rank: Newbie

Groups: Registered

Joined: 02/09/2015
Posts: 3
Points: -1
Location: Sacramento
Strange. I can no longer log into the main site to find my order number. I keep hitting the password reset but I never receive an email. All messages to Customer Support are not being responded to.
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Markwarren
#4 Posted : 21 September 2018 19:35:24

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Administrators, Global Forum Support, Moderator, Forum Support Team, Official Builds

Joined: 04/01/2016
Posts: 6,294
Points: 19,172
Location: Northamptonshire, England
Hi Casey

Have sent you a pm

Mark
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