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How to check subscription statuss Options
paulschapman
#1 Posted : 26 October 2018 22:27:18

Rank: Newbie

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Joined: 01/03/2017
Posts: 2
Points: 6
Location: London
I can check my R2 D2 subscription easily online by visiting ocss.deagostini.co.uk. Tells me when it is being sent, when I paid and even if a reminder has been sent. I tried all the numbers on my first Millenium Falcon package and none seem to work.

What I have not been able to do is the same for my Millenium Falcon build. I got my first package last month. Cannot see anything further on the model-space website (it is showing the order for the subscription).

So anyone know how I can find out when each pack is shipped, and then status of my subscription.


Tomick
#2 Posted : 26 October 2018 22:31:51

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Joined: 24/08/2009
Posts: 48,051
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See here regarding the problem: https://forum.model-spac...spx?g=posts&t=29686

The only way to check at the moment is to call customer services.

0333 300 1516 or 0333 240 1227 (Mon-Fri 8am - 5pm

paulschapman
#3 Posted : 27 October 2018 20:28:37

Rank: Newbie

Groups: Registered

Joined: 01/03/2017
Posts: 2
Points: 6
Location: London
Thanks, I'll give them a call Monday
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