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DevonTex
#1 Posted : 17 December 2018 19:48:06

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Unable to get past self test

Stuck constant red light and head does not turn on start up, link to battery spec. 18650 batteries are a minefield it seems

https://www.ebay.co.uk/itm/201966079032


also the link for troubleshooting does not appear to be working

Please help
arpurchase
#2 Posted : 17 December 2018 20:17:06

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Double check all your conections are good and fully seated and there are no bent pins in any of the sockets.
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PeterP
#3 Posted : 17 December 2018 20:19:57

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Batteries look fine as anything with a continuous drain rate of over 3A is ok as Tomick has pointed out i stand corrected Crying
you have to run through all the connections and check there ok
Tomick
#4 Posted : 17 December 2018 20:41:53

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DevonTex wrote:
also the link for troubleshooting does not appear to be working

Here you go: https://www.model-space..../download/file_id/4316/
DevonTex
#5 Posted : 18 December 2018 11:19:59

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I have rebuilt all wiring 3 times and check all labels 3 times, still same result red light constantly on, on start up hops forward but no head turn it then whistles and arms extend, losing patients now as lots of money and time spent for a door stop. There must be some pins I can check voltages with multimeter to diagnose which bit is actually the problem?
Tomick
#6 Posted : 18 December 2018 11:49:33

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The User Guide on page 22 indicates that constant red light on is battery level at less than 20%. Possibly your batteries are not holding their capacity charge?
Markwarren
#7 Posted : 18 December 2018 12:11:26

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Did you charge the batteries individually first, they take around 4 hours each, using the charger unit supplied?
DevonTex
#8 Posted : 18 December 2018 12:36:53

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Markwarren wrote:
Did you charge the batteries individually first, they take around 4 hours each, using the charger unit supplied?



yes all charge as per instruction, yes it took a long time, 2 days as I did not want to leave any overnight so I did 3 one day and 3 the next day, I can confirm it loos like a battery issue as when plug in to charger head turns on switch on, but app does report 100% and I can also turn the head with the app???? I do have some other batteries but they are protected so I don't think they will prove anything if I try them, even more confused and frustrated now.


If I put him on charge will it stop charging automatically??? Or is the charging sensor not working too???
Markwarren
#9 Posted : 18 December 2018 12:40:36

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Don’t use the protected one as that will cause other problems, but it does look to point to a battery issue.
DevonTex
#10 Posted : 18 December 2018 12:48:50

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Tomick wrote:
The User Guide on page 22 indicates that constant red light on is battery level at less than 20%. Possibly your batteries are not holding their capacity charge?



No the constant red light is start up (Stage 1) it does not get any further than that, i.e i don't get stage 2 or 3
DevonTex
#11 Posted : 18 December 2018 13:27:00

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having connected to app, the things I cant seem to get working properly, camera not working, holograms not playing completely, all other function I think seem to be working
Tomick
#12 Posted : 18 December 2018 13:27:52

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DevonTex wrote:
Tomick wrote:
The User Guide on page 22 indicates that constant red light on is battery level at less than 20%. Possibly your batteries are not holding their capacity charge?



No the constant red light is start up (Stage 1) it does not get any further than that, i.e i don't get stage 2 or 3
But your App reading also indicates 0% charge
DevonTex
#13 Posted : 18 December 2018 13:34:47

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Tomick wrote:
DevonTex wrote:
Tomick wrote:
The User Guide on page 22 indicates that constant red light on is battery level at less than 20%. Possibly your batteries are not holding their capacity charge?



No the constant red light is start up (Stage 1) it does not get any further than that, i.e i don't get stage 2 or 3
But your App reading also indicates 0% charge



sorry now reading 100%
arpurchase
#14 Posted : 18 December 2018 20:39:19

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So from what I can grasp from the above, at start up he will not jerk forward and then the head turns from side to side and he beeps/chirps.

You now have full battery power and fully working charged batterys.

When you use the app some things function but not others but more works with the app in use.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

DevonTex
#15 Posted : 18 December 2018 20:48:56

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arpurchase wrote:
So from what I can grasp from the above, at start up he will not jerk forward and then the head turns from side to side and he beeps/chirps.

You now have full battery power and fully working charged batterys.

When you use the app some things function but not others but more works with the app in use.



no on start up jumps forward but does not turn head, if I ignore that and connect to the app, app turns head and I can move him as should, only thing I can find wrong with app is projector is pixelated and does not play all the way through, projector was fine when tested during build and camera not working at all
arpurchase
#16 Posted : 18 December 2018 21:43:35

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You could try a replacement MCU board, order a replacement from C/S.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

semaj
#17 Posted : 18 December 2018 22:44:45

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DevonTex wrote:
arpurchase wrote:
So from what I can grasp from the above, at start up he will not jerk forward and then the head turns from side to side and he beeps/chirps.

You now have full battery power and fully working charged batterys.

When you use the app some things function but not others but more works with the app in use.



no on start up jumps forward but does not turn head, if I ignore that and connect to the app, app turns head and I can move him as should, only thing I can find wrong with app is projector is pixelated and does not play all the way through, projector was fine when tested during build and camera not working at all

Camera not working would suggest that the camera in not correctly plugged into the orange pi board in the head
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Gandale
#18 Posted : 18 December 2018 23:12:18

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Can you confirm the following for me for clarity,

1. When your R2 is on batt power only and you switch on you get a solid red status light (stage 1) and the unit doesn't go to start up stage 2 & 3. Your app shows 0% batt power?

2. When you connect R2 to the mains adapter, does your R2 go through the complete startup routine stages 1-3 and no solid red status light. Your app shows 100% batt power?

Regards

Alan



DevonTex
#19 Posted : 18 December 2018 23:33:57

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Gandale wrote:
Can you confirm the following for me for clarity,

1. When your R2 is on batt power only and you switch on you get a solid red status light (stage 1) and the unit doesn't go to start up stage 2 & 3. Your app shows 0% batt power?

2. When you connect R2 to the mains adapter, does your R2 go through the complete startup routine stages 1-3 and no solid red status light. Your app shows 100% batt power?

Regards

Alan





point 1 correct apart from app shows 100% battery or close to it if I have been using r2d2 for a while

point 2 correct he goes through start up routine not sure what the app shows at this stage
Gav777uk
#20 Posted : 06 January 2019 15:26:00

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I had exactly the same issue. Batteries 100% but re-checked with the supplied battery tester/charger, all batteries were ok. R2 jumps forward, red light comes on but head didn't turn, then LCD displays flash. I noticed that when it jumped forward on start up, it was one sided as if it was about to do a circle, looking closer, I noticed only the left leg had a blue light lit.
I then removed both motor covers on the legs to check they were both plugged in correctly and that the cable colours were the same on each leg, they were. I then removed the rear cover (disconnecting the speaker) and then swapped the motor cables round (L.FM and R.FM - see pictures) on the main board to see if it was a fault with the board, or the right leg motor/wiring. The right leg worked ok when plugged into the left leg socket, so it looked like a faulty board.i then plugged the left leg into the right socket but this also worked, so I plugged everything back where it should be, but noticed that although the plug was fully plugged in, this does not mean that each pin in the plug was pushed fully home. So I took a small pointed pick and individually pushed all of the pins fully home. Powered up and everything then worked and has been now for almost a week.
This is the same for all pins in all of the plugs (see before & after picture examples), it seems that if R2 has registered a fault, then the LCD displays flash to inform you of this, once this happens, he won't continue or at least not correctly dependant on the fault.
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