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 Rank: Semi-Pro Level 1 Groups: Registered
Joined: 28/12/2018 Posts: 67 Points: 213 Location: United States
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I found out that they are out of the first issue and they didn't have an eta other than the next few days. Still nothing. I emailed customer service and still have not bothered to respond. Disappointing.....
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 Rank: Newbie Groups: Registered
Joined: 25/01/2019 Posts: 1 Points: 3 Location: United States
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So thats why I haven't seen any emails from them... That really needs to be communicated to people! Been waiting since end of December...
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 28/12/2018 Posts: 67 Points: 213 Location: United States
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About the same time I ordered mine. I have emailed and called several times and its the same cookie cutter response. They don't have the first issue and are waiting on the UK. They 'say' they have all the rest of the sections 'in stock'. Horse hockey. I'll NEVER buy another product from DeAgostini just because of the run around I have been getting. Monki wrote:So thats why I haven't seen any emails from them... That really needs to be communicated to people! Been waiting since end of December...
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Rank: Administration         Groups: Registered, Administrators, Global Forum Support, Moderator, Forum Support Team, Official Builds Joined: 04/01/2016 Posts: 6,693 Points: 20,396 Location: Northamptonshire, England
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R2D2Nut wrote:About the same time I ordered mine. I have emailed and called several times and its the same cookie cutter response. They don't have the first issue and are waiting on the UK. They 'say' they have all the rest of the sections 'in stock'. Horse hockey. I'll NEVER buy another product from DeAgostini just because of the run around I have been getting. Monki wrote:So thats why I haven't seen any emails from them... That really needs to be communicated to people! Been waiting since end of December... I have sent you a pm Regards Mark Regards
Markwarren
(Mark) Admin
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 28/12/2018 Posts: 67 Points: 213 Location: United States
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Well, got to more emails saying the same thing. "Sorry it took so long to get back to you" and "Still trying to get the kits". If they are not being filled, take the ability to order them off the website and put up a notice.
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Rank: Administration Groups: Registered, Administrators, Global Forum Support, Moderator, Forum Support Team, Official Builds Joined: 04/01/2016 Posts: 6,693 Points: 20,396 Location: Northamptonshire, England
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Sent you a pm Regards Mark Regards
Markwarren
(Mark) Admin
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 28/12/2018 Posts: 67 Points: 213 Location: United States
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I finally got an email saying that they were getting ready to ship...... We'll see.... I'm hoping for the best....
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US
