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Slow assembly guides Options
andali15
#21 Posted : 10 June 2019 14:48:02

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Assembly 6, 7 and 8 for the beetle are now available but the samba still not. Thought it would be best to upload all the assemblies at once. Andy
andali15
#22 Posted : 18 June 2019 08:21:12

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As usual the assembly guide 8 is not up to download. Disappointing the way its going . I know I’m lucky I get the parts but the guides should be there for the build. Oh well just have to wait AGAIN. Andy.
jabber
#23 Posted : 21 June 2019 15:30:31

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I have had my assembly 8 for over a week now and have been unable to download the assembly guide. I asked modelspace if they could send me a copy direct as they have done previously when the assembly guide has been slow to be released, but so far I have received nothing.
This is getting worse by the month. And we are not the only model affected. It makes you wonder if Modelspace will be here with us for much longer.
andali15
#24 Posted : 21 June 2019 15:47:18

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Modelspace c/s are waiting to get guide from the third party that should be downloading to the site. Seems a bit more of a wait. Andy.
Levelord
#25 Posted : 22 June 2019 10:37:34

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Hi, Yesterday I wrote the manager of MS again an e-mail and asked to take care of it.
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andali15
#26 Posted : 22 June 2019 11:50:06

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Thanks for that. It a shame they are so slow in supplying the guides. Wouldn’t have this problem with the magazines. Andy.
roymattblack
#27 Posted : 23 June 2019 20:55:15

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There have been a few changes but the guides are on the way.
All will be well very soon.
andali15
#28 Posted : 23 June 2019 21:10:26

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Thanks for an update Roy. Andy.
andali15
#29 Posted : 27 June 2019 16:21:37

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Well it’s now 27th and still no assembly guide 8 for the samba. How come guide 9 is now on for the cabrio beetle that started well after the samba. M/S is letting its customers down and yes I know it’s a third party supplying the guides but we pay M/S for this build. My patience is getting really thin and loosing confidence with this build. Andy.
admin
#30 Posted : 27 June 2019 22:38:27
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Please be patient just a bit longer. I understand your frustrations, but stay the course, and all will be well soon!
mpfiend
#31 Posted : 01 July 2019 13:17:43

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admin wrote:
Please be patient just a bit longer. I understand your frustrations, but stay the course, and all will be well soon!


Still no assembly guide number 8 then? how patient do we have to be?
Seems pointless sending out kit parts without the instructions.
andali15
#32 Posted : 01 July 2019 14:12:28

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I’ve asked Ian at C/S to email me them but he can’t get them either. Pack 9 will be out soon how long will we have to wait for that one. Assembly guide for 7 was listed on the 22nd May so assumed the next would follow 22nd June now 1st July and nothing. Andy.
teslabe
#33 Posted : 01 July 2019 17:16:05

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This guy is posting a build log and should be very helpful,
https://www.youtube.com/watch?v=dnKzmOXwqkQ
andali15
#34 Posted : 01 July 2019 17:58:07

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Thanks teslabe, I’m following his build but he is now 4 part packs behind us in U.K. Andy.
Gandale
#35 Posted : 01 July 2019 18:48:14

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This issue is being chased and hopefully will be resolved soon... fully understand the frustrations you are experiencing. We will keep pushing on this one.....Cool Cool

Regards

Alan
jabber
#36 Posted : 02 July 2019 19:00:21

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I have just received today by email the pack 8 instructions. They still don't appear on the website.I would recommend that everybody emails Modelspace direct. It was a David Williams that sent them to me.
Gandale
#37 Posted : 12 July 2019 22:36:23

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The instructions for the Samba Pack 8 are now available to download from the website.....

Regards

Alan
andali15
#38 Posted : 12 July 2019 23:18:52

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Thanks Alan. If ModelSpace can get the guide from the third party what takes that company
10 days the list them on the website ? Expect same this month as box 9 due next day or so. Andy.
Gandale
#39 Posted : 12 July 2019 23:35:19

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andali15 wrote:
Thanks Alan. If ModelSpace can get the guide from the third party what takes that company
10 days the list them on the website ? Expect same this month as box 9 due next day or so. Andy.


We've asked the same question and hopefully the wait for pack 9 won't take so long.... will keep pushing.... Let me know when you receive pack 9....

Regards

Alan
Telfs
#40 Posted : 28 September 2019 20:09:38

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Same issue... my pack 10 arrived today (Chicago) but no sign of the build guide online. So here I am on a rainy Saturday, frustrated!
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