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 Rank: Newbie Groups: Registered
Joined: 01/01/2019 Posts: 4 Points: 12 Location: ashington State, USA
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IT APPEARS THAT I've mislaid a bag of parts from box two of the subscription, and so I have a question for all the more organized shipwrights out there. What I need is a tracing of parts 32 from stage 15, If someone would be kind enough o make a tracing on one of these and email it to me, I can manufacture( saw ou)t replacments for the missing pieces, I'd very much appreciate it thanks in advance, Brad bbronov@me.com
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I'd actually suggest you contact customers services for your area and request a replacement issue containing the parts you are missing. Problem you may have with tracing is whether you have the means to reproduce on a 1:1 scale. At least by obtaining a replacement issue you'll have the actual parts.
Regards
Alan
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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,930 Points: 5,802 Location: UK
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It should also be mentioned that Customer Service is amazingly good about replacing parts.
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Rank: Newbie Groups: Registered
Joined: 01/01/2019 Posts: 4 Points: 12 Location: ashington State, USA
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THanks for your responeses, I contacted CS, in the hope tht they won't penalize my lack o organizaation by laughing ay my dillemma.
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 Rank: Super-Elite        Groups: Registered
Joined: 31/05/2010 Posts: 5,679 Points: 17,011 Location: Wiltshire
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Hi Did you manage to get your missing parts replaced? Only asking as had to do some sorting out in the loft this morning and came across a set of the gallery support parts. Hopefully you managed to get what you needed but if not just let me know. Tony Happy Modelling
BUILDING: Hachette Spitfire Mk 1A, Constructo Mayflower
SUBSCRIPTION COMPLETE (Awaiting building): USS Constitution, Sovereign of the Seas, 1:200 Bismarck (Hachette)
COMPLETED: Porsche 911, E-Type Jaguar, Lam Countach
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