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Rank: Pro Groups: Registered
Joined: 22/02/2014 Posts: 192 Points: 562 Location: Big T
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To anyone waiting for replacement parts, have faith.
I wanted to say a very sincere Thank You to 'Admin'- Mark and the higher ups for making my day (Tuesday 6-16-2020).
I had been waiting for a replacement part for my Easy Rider bike since the end of February. Several calls to Customer Service, who are always very helpful, but they can only do so much. I PM'd 'Admin' here on the forum my particulars just last week and presto - package delivered. It even included the extra parts I paid for to use on my Samba kit.
So if you're waiting for parts do call Customer Service (and be nice). But if it seems to be taking a bit too long send a Pm to Admin with all the info first. He'll take care of you. Above all, be patient.
Stay safe and healthy,
wyatt
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,928 Points: 5,796 Location: UK
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Thanks, Wyatt! I appreciate your patience, and civility in dealing with the VERY long wait!
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