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 Rank: Vice-Master     Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
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just had 2 payments go out, has this been an error or am I getting sent 2 packs? I would try calling customer services but no idea what the details are Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
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Customer services are the only ones that can answer your query, we do not have access to customer account details... Contact details for CS can be found here.... https://forum.model-spac...spx?g=posts&t=15708
Regards Alan
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Rank: Vice-Master Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
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I was hoping someone here would have been able to find out weather 2 packs are bieng sent out or if the payment system has had an error of some sort at the very least seeing as its a model space product. Has this happened to anyone else with the current payment at all? Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
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 Rank: Super-Elite     Groups: Official Builds, Administrators, Moderator, Global Forum Support, Registered Joined: 04/06/2011 Posts: 4,507 Points: 13,681 Location: ipswich
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I haven't noticed a payment going out recently, but the 1/24 freebie model GT40 turned up on Saturday. Very nice it is too... 
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 Rank: Beginner Level 3  Groups: Registered
Joined: 31/07/2020 Posts: 22 Points: 72 Location: South Salt Lake City, Utah
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I have not been charged for my Pack #7 yet, and the deliveries have usually been delivered by this date each month. might there be issues not posted yet?
Also, if the 1/24 scale GT40 is being sent out with Packs #3 & #6, how will those of us past both those packs get our 1/24 GT40?
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Rank: Super-Elite Groups: Official Builds, Administrators, Moderator, Global Forum Support, Registered Joined: 04/06/2011 Posts: 4,507 Points: 13,681 Location: ipswich
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The 1/24 model was out of stock but seemingly is back in. I'm pretty sure any missed ones will be sent out shortly.
Roy.
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Rank: Vice-Master Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
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I'm on pack 4 and have been for months. Not had any free gifts sent out. I signed up before this even started, how on earth are some people on pack 7? Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
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Rank: Administration   Groups: Registered, Forum Support Team, Administrators, Global Forum Support Team, Moderator, Official Builds Joined: 09/11/2012 Posts: 8,285 Points: 23,943 Location: East midlands
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semaj wrote:I'm on pack 4 and have been for months. Not had any free gifts sent out. I signed up before this even started, how on earth are some people on pack 7? If you check out the person who`s on/or awaiting pack 7 they are in Utah USA. I`m pretty sure the US release was before the UK, hence the difference. In respect of your original question have you contacted CS yet to find out their response? Regards delboy271155 (Derek) COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"
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Rank: Vice-Master Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
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Ahh right thanks, I thought it was a uk release 1st. That settles me some what. I haven't yet had chance to call as had a really busy week as putting house up for sale soon hopefully. As it happens I've been informed 2 packages have arrived this morning. It just seemed unusual 2 payments were taken at once which was not expected at all. Hopefully this issue is now resopved Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
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Rank: Beginner Level 2 Groups: Registered
Joined: 07/08/2014 Posts: 17 Points: 50 Location: london
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I had 2 payments taken from my account on the 11th I e-mailed CS NO REPLY YET? 
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Rank: Superelite  Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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stevy666 wrote:I had 2 payments taken from my account on the 11th I e-mailed CS NO REPLY YET? Personally I would ring them. That way you’ll get your answer straight away and if they can’t sort it they will pass it on up the chain to someone who can: 0333 240 1227 I have to say that’s what I do whenever I have an problem, and they have always sorted it  Regards Gray
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Rank: Beginner Level 2 Groups: Registered
Joined: 07/08/2014 Posts: 17 Points: 50 Location: london
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PARTWORK 7 ARRIVED YESTERDAY PARTWORK 6 ARRIVED TODAY.1/24 MODEL ARRIVED MONDAY 
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Rank: Super-Elite Groups: Official Builds, Administrators, Moderator, Global Forum Support, Registered Joined: 04/06/2011 Posts: 4,507 Points: 13,681 Location: ipswich
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1/24 model and pack 6 a few days ago... 
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Guest
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US
