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 Rank: Beginner Level 1 Groups: Registered
Joined: 03/04/2021 Posts: 7 Points: 24
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no issue since november 2020 , no response to my emails ? i'm in in the middle of the millenium falcon kit built ... ? need month 15 to 24 ... never received my free gift ( binder) ... what's happen ? very disapointed ... star wars kit no longer available on the website ...
i'm a canadian customer. thanks for the help ...
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 Rank: Master      Groups: Registered
Joined: 25/03/2011 Posts: 1,027 Points: 3,075 Location: Lincolnshire
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Hi r2po,
I’m sorry to hear of all the trouble you are having can you PM your details to me please I need:
Your Subscription number
Full name
Full address
e-mail address
Telephone number including country code and area number.
I will then package your details and send them to ModelSpace Admin who will look into this for you and will get back to you.
Once again my apologies for this experience.
Kind regards
Glenn
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 Rank: Superelite  Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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 Hi r2p0 I know there is a problem with Pack 15. It’s the one I’m waiting for too, and has been out of stock for quite a while. As far as I know there is no update on new stock yet either Regards Gray
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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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Hi guys,
I’ll be talking to the US Director for DeAgostini this next week. I’ll ask. It’s been on backorder since the Bronze Age.
Stay well,
Mark
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