hey,

I'll ask. But, if I recall, pack 22 was not shipped into the US, and as a result, nothing subsequent will be shipped. I'll see if there is an ETA on it..

Best,

Mark

If it’s any help, I’m waiting on my Jag mo. 16 box, and CS just told me they’re on backorder. They get shipments to the warehouse monthly, but they don’t know what will be in the shipments.

If I’m being completely honest, I’ve come to just plan on there being unforeseen, random delays with partworks, based on my experience dealing directly with multiple consumer level distributors, as well as sourcing them from “middle-men” in international markets. At this moment, the only subscription of mine that did not have any kind of delay so far has been my Eaglemoss subscription, and just spend 60 seconds googling to find countless stories of other complaining about the tremendous delays and issues with Eaglemoss. Go figure!

I guess I just accept now that this is a niche market that will likely never have a customer service department like Macys to answer and deal with every single little issue. And to be clear, I have absolutely no paid, professional, or otherwise, association with DeAgostini, ModelSpace, or any of these companies. I’m just a giant grown up 10 year old who can finally afford all the big boy kits.

Defending the distributors aside…more transparency and updates would be nice, even if it’s just a bi-weekly update that more or less says the same thing. It at least implies that someone cares, whether or not there is any immediate solution.