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Absolutely NO signs of the errant Pack 15….WAIT! There ARE!!! Options
birdaj2
#21 Posted : 22 March 2022 19:09:03

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I had a “weird” email today. Almost thinking is a phising attempt looking at the way the company name seems to have been cut and pasted into the email.

Its come from the following email account but it still concerns me.

customer.service@deagostini.co.uk


We are reaching you from Customer Service Model Space – De Agostini regarding the collection you have with us.

Please kindly note that in the last months, we haven’t received the payment for the next parcel of your collection.
We would like to ask you if you are still interested in completing your subscription.
Moreover, if there are problems of any kind or related to the payment, please don’t hesitate to contact us, we will be happy to help you.
We kindly ask you to give us feedback within April 5th, 2022.

Thank you for your time and for choosing Model Space,
Have a nice day!

Model Space – De Agostini
Customer Service

Just so pleased i have nothing running now.

Tony
Happy Modelling

BUILDING: Hachette Spitfire Mk 1A, Constructo Mayflower
COLLECTING 1:200 Bismarck (Hachette)all parts now complete just needs building.
SUBSCRIPTION COMPLETE (Awaiting building): USS Constitution, Sovereign of the Seas
COMPLETED: Porsche 911, E-Type Jaguar, Lam Countach
CaptnBirdseye
#22 Posted : 22 March 2022 21:23:19

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LOL Laugh LOL You just couldn't make it up LOL Laugh LOL
(If you don't laugh you'd certainly cry!) Crying
GlynD
#23 Posted : 23 March 2022 20:18:52

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I had the same message and thought it was a bit dodgy as well but a call to C/S confirmed it’s authenticity
admin
#24 Posted : 24 March 2022 02:23:40
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There are still issues with old cards and so on. GlynD, Glenn will be getting with you.

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
Silent_Running
#25 Posted : 24 March 2022 03:52:17

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admin wrote:
There are still issues with old cards and so on. GlynD, Glenn will be getting with you.

Mark


Message sent earlier yesterday BigGrin
Silent_Running
#26 Posted : 24 March 2022 08:22:35

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Dear all,
Checking now for the status of parts, will update as soon as I have something.
Regards
Glenn BigGrin
Xris
#27 Posted : 25 March 2022 03:24:10
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That is good news Glenn. I have received no email yet Confused but again I did call in to CS in November to update my info. So maybe I will not get an email?

Thanks for the newsBigGrin

Bryan

“Do I dare
Disturb the universe?
In a minute there is time
For decisions and revisions which a minute will reverse.”

― T.S. Eliot
danielr192
#28 Posted : 08 April 2022 16:31:59

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UPDATE
I just received a shipping notice from DeAgostini Publishing that my month 15 and 16 packages are on the way!

It only took a year and a half. I'll try to keep my excitement in check until I actually have them in my grubby hands, but apparently there is hope!
MrEsteban
#29 Posted : 08 April 2022 19:21:11

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I also got an email stating pack 15 and 16 were on the way. Got pack 16 today. Hopefully this was not a late April fool’s joke. Says pack 15 should be here Monday. So only a year and some change late.
danielr192
#30 Posted : 09 April 2022 19:14:16

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Well MrEsteban keep your head up. I got my pack 16 first as well. The tracking number on that package was different from the one in my email, so I held out hope.

Today, after over a year and a half. I finally received the mythical pack 15!
File Attachment(s):
IMG_0261.png (495kb) downloaded 147 time(s).
admin
#31 Posted : 10 April 2022 05:54:43
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Please see my edit to the title of this topic….BigGrin BigGrin

Cheers,

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
CaptnBirdseye
#32 Posted : 11 April 2022 16:56:15

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Ummm.... so available in the US eh? We here in the UK are a lot nearer to Italy than you, so you would have thought... Confused Unsure
delboy271155
#33 Posted : 11 April 2022 18:06:30

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CaptnBirdseye wrote:
Ummm.... so available in the US eh? We here in the UK are a lot nearer to Italy than you, so you would have thought... Confused Unsure



Just hope your parts are not coming via DHL. Crying Crying Crying

Cargo plane video (thankfully nobody hurt Blink ):

https://www.theguardian....way-in-costa-rica-video

Regards
delboy271155
(Derek)
COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"






CaptnBirdseye
#34 Posted : 13 April 2022 13:17:58

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delboy271155 wrote:
CaptnBirdseye wrote:
Ummm.... so available in the US eh? We here in the UK are a lot nearer to Italy than you, so you would have thought... Confused Unsure



Just hope your parts are not coming via DHL. Crying Crying Crying

Cargo plane video (thankfully nobody hurt Blink ):

https://www.theguardian....way-in-costa-rica-video

Regards
delboy271155
(Derek)


You don't suppose the UK stock of Falcon deliveries was on that plane......Laugh


Xris
#35 Posted : 30 April 2022 21:49:37
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Hey all, BigGrin

Just checked my email about 30 minutes ago and found an email from DeAgostini in my spam box. Saying pack 15 and 16 has shipped. Love

The best part is when I checked tracking it was out for delivery today. And 20 minutes later pack 16 was on my doorstep. BigGrin BigGrin BigGrin

Hoping that pack 15 will be here in a few days as someone had posted they also received pack 16 a few days before 15.

Will let you all know when pack 15 shows up. Drool

“Do I dare
Disturb the universe?
In a minute there is time
For decisions and revisions which a minute will reverse.”

― T.S. Eliot

Bryan
CaptnBirdseye
#36 Posted : 30 April 2022 22:04:43

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Confused Well at least the US seems to be getting THEIR deliveries!!! Mad
Just putting it out there….but has anyone from the UK had ANY deliveries for the Falcon since what? 2019?

admin
#37 Posted : 04 May 2022 03:29:27
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Topic locked.

Guys, I know you are getting heartburn over the US getting parts, and you-all in the UK aren’t. However, continuing to moan about it doesn’t accomplish much. At. All.

I’ve asked Italy, and I’ll post the reply as soon as I get it.

Mark
“Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.”

Marcus Aurelius
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