|
|
 Rank: Newbie Groups: New Members, Unapproved Joined: 12/12/2021 Posts: 1 Points: 3 Location: Northern Ireland
|
Does anyone know what is going on with the Rossi model, i haven't received any parts in months and every time i phone i'm told its payment issues in Italy with deagostini, i feel i'm being fobbed off with excuses, all i want is to finish my model that is almost half way complete, can anyone shed any light to whats going on.
Many thanks
Phil
|
|
|
Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,928 Points: 5,796 Location: UK
|
Hi Phil,
There were indeed payment issues. You should have received an email/snail mail from DeAgostini, prompting you to update your payment info. There is another letter headed out as well.
Shoot me a PM with your account details, and I’ll send it to the appropriate people.
Best,
Mark
|
|
|
 Rank: Amateur level 2 Groups: Registered
Joined: 14/09/2020 Posts: 43 Points: 135 Location: Pittsburgh, PA USA
|
Similarly, my Jaguar E-type monthly shipments also came to a halt a few months ago about 1/2 through model. No answer from customer service when emailed them, told "it must be supply chain issues" when I called. They had no idea of when it might improve. Wish there was some kind of official communication, but I guess I just wait at this point.
Matt
|
|
|
|
Guest
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
US
