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stan21
#1 Posted : 15 April 2012 22:36:44

Rank: Semi-Pro Level 1


Groups: Registered

Joined: 24/07/2011
Posts: 54
Points: 142
Location: dewsbury west yorkshire
can anyone tell me how to check when my deliveries are due as i've logged into my account and clicked on my subscriptions and then it askes for my password again and doesnt accept it even thogh i know its the correct one as im alredy logged into my account to be able to click the link for my subscriptionsCursing Confused
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kwakermad
#2 Posted : 16 April 2012 00:12:59

Rank: Pro

Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 10/05/2011
Posts: 204
Points: 631
Location: Morayshire
Wish I could help but I cant even log into my account, it comes up as locked out and to contact customer service, but you've guessed it, despite three emails to customer services they have still failed to get in contact. Cursing Cursing Cursing Cursing Cursing Cursing
Regards

Bob

Builds in progress

1/12 Spitfire (Deagostini)
1/8 McLaren (Deagostini)
1/16 Stuka (Hatchete)
1/16 Zero (Deagostini)
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roymattblack
#3 Posted : 16 April 2012 08:48:00

Rank: Super-Elite

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Groups: Official Builds, Administrators, Moderator, Global Forum Support, Registered

Joined: 04/06/2011
Posts: 4,753
Points: 14,405
Location: ipswich
I've had this happen to me three times!
Each time I've eventually got customer services who have re-set it.
Guess what?
Next time I try to log in with the new password?
I'M LOCKED OUT AGAIN!!!
The system is awful.
Roy.
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admin
#4 Posted : 16 April 2012 10:53:35
Rank: Administration


Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds

Joined: 24/08/2009
Posts: 1,929
Points: 5,799
Location: UK
Hi All

The 'My Subscriptions' system is currently down for maintenance at the moment, apologies for the inconvenience

Thanks
Admin
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