Ben I got following e-mail yesterday. Hope it helps and applies to you too.

Update on Issue 5 - Build the HMS Victory

Unfortunately due to recent disruptions to flights, issue 5 has been delayed as we were unable to bring in the ship components for the magazine. This issue will now be published one week later on 5 May 2010.

As a subscriber, we plan to allocate issues to you on the 4 May for despatch a few days later. We plan to send out up to (and including) issue 6. Some customers will get three issues in their parcel (4, 5 and 6), customer that have already received 3 and 4 will just get two issues (5 and 6).

We've adjusted the timing (and quantity for some) of your delivery but we have done this to ensure you get your copies more promptly and also so that you can benefit from the build discussions on our Victory forum which a number have already posted about.

From next month we plan to send you 4 issues a month and aim to do this around 27 May (issues 7, 8, 9, 10) for despatch a few days later. Issue 8 will be on sale in the shops at this time.

Thanks for your support, we welcome any comments about this from you on our forum here.

Kind regards

Hi BenE, i just received my issues 3 and 4 yesterday , have you checked your online account, mine said they would be sent out two days ago and they arrived very quickly. i am sure admin will sort out things as quickly as they can , this forum is excellent at keeping people informed unlike some others i have used. keep your chin up im sure we will all be at the same point by the end of next month(at the moment looks like 27th or so). remember we have people starting from all over the place (issues 1 - 6). as i also work in logistics i can understand how difficult a job they have

I have yet to receive issues 1+2. 3+4 came yesterday.

I phoned a couple of weeks ago and was told 1,2+3 would be sent out together, this is obviously not the case, I shall try my local sorting office in the morning, if I have no luck there I shall be back on the ol' dog and bone PDQ and find out what's happened to 1+2

I am up to issue 3, received e-mail (as most others have) that 4,5,6 will be despatched on the 4th, then issues 7,8,9 and 10 will be sent out at about the 27th/28th. Admin are trying their damnest to get everyone up to speed. Patience is called for, it will sort itself out in the end I'm sure.
TIS

Well said guys. I've only got issues 1+2, although expecting 3+4 tomorrow. But for you new guys you need to be a bit patient, as said before Admin will answer your queries as soon as they can, bear in mind that this their job and they probably have the weekend off and they are trying to get us all on the same issue number so I would say it is mighty hectic in their warfehouse at the moment.

I've every confidence they'll be able to put your mind at rest within the next few days.

Hi Benny and BenE

I'm checking with Customer Services to see the status and will let you know shortly.

Admin

BenE - I've spoken with Customer Services and see you had 1 and 2 sent out around 13 April. You should be included in the next allocation that we've been talking about, but you will be sent 3, 4, 5, and 6 in that parcel. And then you'll move onto 7, 8, 9, and 10 with everyone else around 29 May.

Benny - I understand you have cancelled after we had allocated 1 and 2 to you on 25 March. Let me know if that is not the case and we can reactive your subscription.

Regards

Admin

Thanks for the info on Issue 5 Admin. Nice to know we are being looked after.

Admin, I started my sub @ Issue 1 - was sent on April 30, received May 1, Huzzah!
but am I going to getting a big bundle of issues during May while I catch up? If so, Huzzah! again

It would appear that there is a night shift(!), several posts are now saying that the next issues have been allocated. Checked my account this morning and they have forward dated a new entry to tomorrow quoting parts 4,5,6 and magnifier as expected from the e-mail we received. Last delivery took about a week from the transaction date, so I'm hoping to put a shot across the postman's bows sometime next week!!

Mike T