MISSING PARTS.
Like many other members I collect my Victory magazine from my local newsagent with very few problems, and have today been to collect issue 110.
The newsagent said “strange there are no parts supplied with this issue” and we both examined the packaging which was intact and sealed. He contacted his supplier, WHS, who stated that it would take eight weeks to get a replacement copy. This is totally unacceptable as the series is almost complete.
I contacted customer services who suggested that I reorder direct with them with an estimated delivery of 28 days, by far the better option.
My main concern now is that as we are nearing the end of this build, has the quality control dropped off, and we are likely to encounter more problems in the last remaining issues?
Some reassurances from admin would be appreciated regarding the above.
Regards
CMB
US
