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 Rank: Semi-Pro Level 1  Groups: Registered
Joined: 05/05/2011 Posts: 66 Points: 138 Location: Manchester
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Hi Admin. Please can you help. I have today received my latest delivery of Issues 59-62, but I have not yet received my delivery of Issues 55-58 which were showing as sent on the 9/5/12. I know a lot of people were complaining about late delivery on this batch, so I was not unduely concerned, but as my next batch has arrived today, I am now sure that the last batch has gone astray. I tried several days ago to contact Customer Services through the ask a question part of the website, but as yet have had no responce. I have no desire to try to phone the 0845 number from my mobile or works telephone, and I am out during Customer Services office hours so can't phone from home. Thanks. Ian (noki49)
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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,933 Points: 5,811 Location: UK
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Hi Ian,
If you could PM me your account number and address, I will ask CS to get replacements sent out to you.
regards Admin
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 Rank: Semi-Pro Level 1  Groups: Registered
Joined: 05/05/2011 Posts: 66 Points: 138 Location: Manchester
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Thanks for the speed reply Admin.
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