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martinhayward
#1 Posted : 06 September 2012 11:27:01

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Joined: 03/08/2012
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Location: New Zealand
BigGrin I would just like to say a big thanks to admin. When my first lot of issues arrived I discovered that issue 3 was missing and after reading some of the other blogs I was worried that it could take forever to get the issue sent. I emailed admin ant they got back to me the same day to tell me that it was ordered and it arrived today. Less than 5 days. Top serviceBigGrin
arpurchase
#2 Posted : 06 September 2012 15:37:46

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Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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BigGrin Hi Martin
What tends to happen is when things go wrong then it gets flaged up straight away and sometimes you have to wait because of stock problems.I think the good news storys like yours would outway the bad news ones if they were flaged up as often as the gripes
regards
AndyCool
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

Tomick
#3 Posted : 06 September 2012 15:40:56

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Quite true Andy
saintsman123
#4 Posted : 06 September 2012 16:22:22

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Location: Cambs
anyone with problems should contact admin. they sorted out all my san fransico 2 and akagi problems within a couple of days. this was after i had contacted customer services and had got no joy from them after a few months.
Come on you Jimmies
Tomick
#5 Posted : 06 September 2012 16:24:02

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Though just to remind all that contact to Admin should be a last resort rather than being the first port of call..
Silent_Running
#6 Posted : 06 September 2012 16:38:39

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Location: Lincolnshire
arpurchase wrote:
BigGrin Hi Martin
What tends to happen is when things go wrong then it gets flaged up straight away and sometimes you have to wait because of stock problems.I think the good news storys like yours would outway the bad news ones if they were flaged up as often as the gripes
regards
AndyCool




Well said Andy, and thank you Martin, its nice to hear about your positive experience and thank you for sharing it with us all. Happy building. BigGrin

Regards
MWG
#7 Posted : 06 September 2012 17:42:10

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Hi Admin Good stuffBigGrin Regards MikeCool
MWG BUILD DIARIES: HMS VICTORY, SOVEREIGN OF THE SEAS, SAN FRANCISCO II, HMS HOOD, HMS ENDEAVOUR LONGBOAT, HMS VICTORY X-SECTION, 007 DB5, NISSAN GTR, CUTTY SARK, RB7, AKAGI, BARK HMS ENDEAVOUR, HUMMER H1, MITSUBISHI ZERO.

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