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 Rank: Beginner Level 1 Groups: Registered
Joined: 24/04/2010 Posts: 9 Points: -13 Location: haverhill, suffolk
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I people come back with ame reply im not happy i do have a account my i do have an acount number which they gave me so WHERE ARE MY MAGS !!!!!!!!!!!!!
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Rank: Beginner Level 2 Groups: Registered
Joined: 26/04/2010 Posts: 19 Points: 50 Location: Kidderminster
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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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shoulsie wrote:I people come back with ame reply im not happy i do have a account my i do have an acount number which they gave me so WHERE ARE MY MAGS !!!!!!!!!!!!! Shoulsie I've just replied to your other post on this here. Admin
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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Roberius wrote:Same here, where's mine? Hi Roberius Did you check if yours were sent on Friday? Check you online account here, you will need to register if you have not already done so. Don't forget we are in the hands of Royal Mail so even though they left us on Friday, it could take up to a week to go through their system. Admin
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 Rank: Vice-Master   Groups: Registered
Joined: 26/03/2010 Posts: 600 Points: 1,959 Location: Solway West Cumbria
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Did you check if yours were sent on Friday? Check you online account here, you will need to register if you have not already done so. Don't forget we are in the hands of Royal Mail so even though they left us on Friday, it could take up to a week to go through their system. Admin[/quote] Also being at the mercy of the post office last monday was bank holiday...that puts them pretty much one day behind... 
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 Rank: Pro  Groups: Registered
Joined: 22/03/2010 Posts: 369 Points: 1,150 Location: Broadstairs
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Mine were posted out on the 7th also, they have not arrived as yet, but I am not having a hissy-fit and tearing my hair out. If they do not turn up by the end of the week, then I will get on the phone and ask someone to look into things. No point in getting high blood pressure and ranting at Admin, when the fault lies somewhere else.
TIS
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Rank: Beginner Level 1 Groups: Registered
Joined: 10/04/2010 Posts: 8 Points: 4 Location: Hessle, UK
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Issue 3-4 were sent out on Friday the 7th for me! still have not received them, yes we might be waiting for the Mail to arrive but this is just not working out for me. i am considering cancelling all together now as its just not being an enjoyable experience atm. i have not started to build anything yet!
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Rank: Pro  Groups: Registered
Joined: 23/03/2010 Posts: 202 Points: 528 Location: Bedfordshire
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I have had deliveries quicker from Hong Kong and if these are coming from London i am only 25 miles away i know the royal mail is slow but 14 days+ to come 25 miles a bit much lmao
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Rank: Pro  Groups: Registered
Joined: 17/03/2010 Posts: 128 Points: 336 Location: Windsor, Berks
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I ordered some back issues 18 days ago, still waiting. I was told that they were posted on the 3rd they have till wednesday otherwise cancelled!!!!!!!!!Follow my build to learn how to make firewood
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 Rank: Semi-Pro Level 2  Groups: Registered
Joined: 28/03/2010 Posts: 95 Points: 287 Location: dorking
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I HAVE CHECKED my account ,,,, says it was sent on friday and still waiting normally here within 3 days.... royal mail or not ...# LETS BUILD AND BUILD
HMS VICTORY
HMS SURPRISE
Can you help me with the volturno
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Rank: Beginner Level 2 Groups: Registered
Joined: 26/04/2010 Posts: 19 Points: 50 Location: Kidderminster
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I'm not too worried yet. If I don't receive them by the weekend I'll drop a line. I haven't started building but so excited by the challenge & can't wait for the next excellent articles in the magazines.
Cheers chaps
Aye aye sir!
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,051 Points: -13,308
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Just a quick note to let you know that mine arrived this morning (4,5 and 6 minus magnifying helping hands, which was expected as they weren't listed on my bill)
Now if I can just get moved and set back up again .. likely to be another month before I can do anything.
-=A
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Rank: Pro   Groups: Registered
Joined: 25/01/2010 Posts: 459 Points: 1,367 Location: Bridlington
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off topic ish I'v been waiting 50 days for my next part of my HMS Surprise (part 4) not happy!!! Regards
Rob
Bridlington.
Built Flying Scotsman (Train). Collecting HMS VICTORY
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Rank: Semi-Pro Level 2 Groups: Registered
Joined: 28/03/2010 Posts: 95 Points: 287 Location: dorking
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Rank: Vice-Master Groups: Registered
Joined: 26/03/2010 Posts: 600 Points: 1,959 Location: Solway West Cumbria
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4 5 and 6 with magnifier has not arrived yet.....it did say 3 to 5 working days...lazy beggars at the post office don't count saturday or sunday... 
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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snowtiger wrote:4 5 and 6 with magnifier has not arrived yet.....it did say 3 to 5 working days...lazy beggars at the post office don't count saturday or sunday... Hi Snowtiger Thanks for your patience, sounds like people are now receiving them so hopefully yours will be with you imminently. Let us know when you get them and what you think. Admin
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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dedworthdog wrote:I ordered some back issues 18 days ago, still waiting. I was told that they were posted on the 3rd they have till wednesday otherwise cancelled!!!!!!!!! dedworthdog - I've asked Customer Services to contact you. Admin
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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smichc wrote:I HAVE CHECKED my account ,,,,
says it was sent on friday
and still waiting normally here within 3 days.... royal mail or not ...# Hi Smichc I've replied to your other post on this subject here. I'll reply to your third query on the same subject shortly, would be helpful if you can only post it once so I can try and intervene in other queries on the forum  Admin
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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Hi smichc Please see this post I have already done re the toolkit. Again, it would be helpful if you only ask the question once so we can try and interve in other user posts where necessary Admin
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,907 Points: 5,737 Location: UK
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admin wrote:dedworthdog wrote:I ordered some back issues 18 days ago, still waiting. I was told that they were posted on the 3rd they have till wednesday otherwise cancelled!!!!!!!!! dedworthdog - I've asked Customer Services to contact you. Admin Hi dedworthdog I understand these were originally sent out out 3 May and Customer Services have replaced today and confirmed this on the phone. Hope these issues make it to you. Admin
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