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Tomick
#1 Posted : 27 September 2013 17:13:26

Rank: Pro

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Joined: 24/08/2009
Posts: 48,827
Points: -13,348
USA Customer Service contact:

Email: customerservice@deagostiniusa.com

Call: 1-877-544-6779

USA forum support: Markwarren (Mark).

International Shipping is available of full kits or accessories not available on the US website: http://forum.model-space...spx?g=posts&t=19289
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  | | Edit by user: 14/05/2018 09:38:26 | Reason: Not specified
frankjb2
#2 Posted : 08 December 2019 04:54:43

Rank: Newbie

Groups: Registered

Joined: 09/10/2016
Posts: 1
Points: 3
Haven't received any issues for my Falcon build in over 10 months when I call no one knows anything what's going on at model space will I ever get my missing issues?
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darbyvet
#3 Posted : 08 December 2019 15:36:49

Rank: Super-Elite
Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 17/12/2013
Posts: 3,982
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Location: NY, USA
Hi there, sorry to hear you are having a problem.Please reply to my private message.I am one of the forum support team members.

Carl
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davidyat
#4 Posted : 04 October 2020 14:39:44

Rank: Semi-Pro Level 2
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Joined: 18/06/2014
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Points: 250
[/b[b]]OK, I understand the Covid delays. I'm still waiting for my Pack 7 delivery on the Ford GT40. I'm patient. But my question is, if it takes 3 months for the parts to be delivered to you, will I get Pack 7, 8 and 9 all at once when deliveries resume?
Thank you
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gmbnj
#5 Posted : 05 October 2020 19:08:45

Rank: Beginner Level 3

Groups: Registered

Joined: 10/10/2019
Posts: 29
Points: 57
Location: NJ
Also been waiting months for pack 10 + on Dodge Charger. Customer service said they have no idea when they are getting a shipment ? Confused

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admin
#6 Posted : 30 November 2020 02:18:41
Rank: Administration


Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds

Joined: 24/08/2009
Posts: 1,930
Points: 5,802
Location: UK
Packs 10 and 11 are MIA

Sorry! This section doesn’t get a lot of traffic, and I flat missed this.

Mark
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gmbnj
#7 Posted : 30 November 2020 15:06:02

Rank: Beginner Level 3

Groups: Registered

Joined: 10/10/2019
Posts: 29
Points: 57
Location: NJ
I just received packs 10 & 11.....

Thank you. Hopefully smooth sailing for the rest of the build.
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