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Shock problems Options
Wadeo
#1 Posted : 19 October 2013 06:44:40

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My shock from issue #4 leaked first time i assembled it, pulled it apart and found the 2 orings and star clip has popped out which seals the shaft in the shock body and cant for the life of me get them to clip back in, anyone else had this problem?
arpurchase
#2 Posted : 19 October 2013 10:01:07

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BigGrin Hi Wadeo
Try turning the star washer so its not clipping into the same space as it was origonaly inserted this generally cures this problem
AndyCool
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SWINE1
#3 Posted : 24 October 2013 09:18:00

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your not the only one its happened to, for the life of me i cannot get mine back together either. i was told to request a new issue 4 but i have not heard back from customer relations.... i have been waiting 7 weeks for another faulty issue to be replaced, so dont expect a fast resolution. Also have the screw pack from issue 30 missing. Starting to get frustrating i tell ya!
Tomick
#4 Posted : 24 October 2013 09:22:20

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It could be that they were out of stock. It might be an idea to phone c/s to check that they received your request.
SWINE1
#5 Posted : 24 October 2013 13:22:14

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if i do not get a reply soon i will try phoning them....


Wadeo i suggest you do the same and ask for a replacement. Obviously a few of these shockies slipped through the quality control.
Tomick
#6 Posted : 24 October 2013 15:35:07

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Quickest way is to phone.

Once they are pre-asembled it is impossible to tell if a few have slipped the net until the rest of the assembly is completed by the customer, and considering the 1000's that have been produced, there are bound to be a few that slip the net.

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